Top page > Q&A
We listed up the frequent questions from users about facilities, service, cost and so. This is the answer for them. If there is not your question in the list, please feel free to ask us directly.
What time can I check-in/out?
*CHECK IN TIME: 16:00~20:00
(Free Luggage Strage from 9:00~20:00 of Check-in Date)
Please let us know if you arrive after 20:00.
*If you do NOT let us know, we will understand as you are a no-show, and 100% of room charge will be charged
The check-out must be completed by 10am.
Are there any car parks?
There is paid parking available for 1 to 2 vehicles (1650yen/1 day), and there are also coin-operated parking lots near the hotel.
Can babies stay together?
Yes, babies can stay with you. If your child does not require an extra futon, they can stay at no additional cost.
*0-5 years old: 1,000 yen per night. 6 years old and above are the same price as adults.
What’s the closest transportation?
Subway Gojo station (Karasuma Line): 5 minutes on foot
JR Kyoto station: 12 minutes on foot
Bus stop (Nishi-no-touin Rokujo): 7minute on foot
What amenities do I get?
In your room, we provide shampoo, body soap, and 1 set of towels.
Yukata (Japanese pajamas) are not provided in the room but can be rented at the front desk if needed.
Additionally, toothbrushes, razors, and hairbrushes are available for free at the front desk.
• Extra Towel: 100 yen
• Rental Yukata: 500 yen
Do you have a public bath?
We do not own large bath, though one public bath is 1 minute away from our hostel. In addition, we offer private open-air bath for our guests (additional fee), so please ask us if you are into it.
Can I try Tea ceremony here?
Yes, you can. If you fancy it, please let us know in advance.
Do you offer breakfast/dinner?
Breakfast and dinner must be reserved. If you need it, please order it when you check in.
Can I try Kimono there?
Yes, you can. You are able to wear Kimonos as your experience (additional fee). If you are curious about the price or details, please feel free to ask us.
Is there internet access?
Free Wi-Fi is available in all of rooms.
What is the economy room?
Its rate is basically reasonable in comparison with the regular rooms. (In exchange of that, the room will be a small use or have a low-ceiling.) As the other case, the room would be arranged with a modular bath inside.
Do you accept credit cards?
We accept VISA or MASTER card, but we humbly prefer to get paid by cash if you could afford it.
What is the cancellation policy?
According to our cancellation policy, a cancellation fee applies starting from 14 days before your arrival. If you need to cancel your reservation, please contact us as soon as possible.
